ESG & Industry Updates

Tank Monitoring Takes the Headache out of Fuel Management

Posted by Kelly Burke on Oct 30, 2023 7:45:00 AM

tank monitoring 3Tank monitors are one of the best ways to simplify all the parts of your operation that rely on fuel, DEF, or bulk lubricants. With monitors, you eliminate runouts and streamline the ordering process. You can also maximize deliveries, which allows fewer interruptions to your business.

In addition to using monitors at our customers’ sites, we use them ourselves at our facilities to monitor our levels in bulk tanks, which allows us to maximize orders from our suppliers and minimize shop interruptions – just like it does for our customers.

We monitor a typical customer tank twice a day, so morning and night dispatchers review levels as they update, which ensures we have accurate information on volume and the trajectory of use so we can determine when to bring what products. Some tanks have very variable use (like say at a marina where demand fluctuates wildly) and this lets us make sure we get there ahead of any critical low volumes, and it also lets the manager on site focus on his customers instead of monitoring his fuel levels all day. Monitors also let us take a quick look at volumes in the field ahead of storms, anticipated outages, or other factors so we are able to top off where necessary and preempt a lot of headaches for everyone involved down the line.

The monitors are visible online on a secure, password protected site to both ourselves and the customer, from virtually anywhere. So just like we can get ahead of anticipated problems, customers on site can get ahead of upcoming vacations, outages, or just get some visibility into usage patterns that can better help them manage their operations over time.

tank monitoring screen

It’s not just for fuel either – DEF and lubricants are also able to be fitted with monitors. Monitors can eliminate the need to stick tanks, track daily volumes, call for orders, or be physically on site to determine an upcoming fuel or lubricant need. One less worry.

We wrote an article for Oil & Energy magazine this past month that goes a little more into the details of tank monitoring – how the reporting works, what tanks make sense for monitoring, etc. You can read that article in its entirety here: Real-Time Tank Data Drives Better Fuel Management


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Topics: Oil & Energy Magazine, remote tank monitoring, fuel management

Better Data Drives Better Results on Fuel Inventory Management

Posted by Ed Burke on Sep 23, 2015 12:03:45 PM


Technician installing a tank meter 

There have been so many technology advances in the past 10-15 years that have helped streamline industry operations immeasurably. From cloud based CRMs, to updated financial systems, to e-logs, to TABs interfaces, so much of the background work that used to take hours of manpower and resources now runs automatically, or at least semi-automatically. 

Perhaps the best win-win tech advancement however, in terms of streamlining and simplifying an issue for both the company and the customer, is the ability to use cell technology for remote tank monitoring. For dispatch, theres no more guesswork but automated alerts, continuous level monitoring, and the ability to easily report on and plan for customer usage patterns. For the customer, there's no more sticking the tank, no more calling in orders, and no more running out of fuel.

What's better than that?

There are a lot of different systems for tank monitoring, and lots of questions about it. So, this month I wrote an article for the September issue of Oil & Energy Magazine on how we use specific remote tank monitoring setups to streamline our customers fuel inventory management as well as our dispatch operations.  

You can read the full article here: "Better Tank Data Drives Better Fuel Management" 

 Any questions, feel free to give us a shout. 


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Topics: remote tank monitoring, fuel management

Solving for the Customer with Remote Wireless Fuel Tank Monitoring

Posted by Ed Burke on Aug 29, 2013 12:25:00 PM

In a world of ever appearing new technology the promises the world for your business, how do you decide what options justify the intense time and money investments? For us it comes down to a single two-part question, “Does this streamline our operations for our business and make our employees jobs better and more efficient?” And more importantly: “How does this enhance our customers’ experience?”

One of the technologies we’ve adapted over the past few years that delivers on both these criteria is wireless remote tank monitoring. If you’re unfamiliar, these are essentially small wireless transmitters that are installed on a fuel tank and push notifications on fuel levels periodically. The notifications go to a secure, cloud based platform.

This has been fantastic for both our dispatchers and drivers. Dispatchers are able to see levels on monitored customers’ tanks, so they are able to plan delivery routes out further and they are able to maximize delivery gallons as well (a 75% fill over a time based automatic that would typically be around 50%).  This makes drivers more efficient, and delivering more gallons in less time allows us to keep costs and therefore prices down. The monitoring also helps our customer service department by reducing the number of same-day urgent run out calls.

Certain industries have wide swings in product usage depending on different factors – a particularly busy marina weekend, an unexpected snow storm for a DPW, an unusually cold weekend, or a power outage kicking on your generator… I’ve been in the dispatch and driver seat on these kind of urgent calls and its extremely stressful – I don’t doubt its infinitely more so for the customer, and for a lot of people, being remotely monitored essentially takes this entire scenario off the table.  That allows you to focus on your business and your customers, rather than sticking a tank, calculating your usage, etc.

I wrote an article for Oil & Energy Magazine on wireless remote tank monitoring that gets a little more into the details, if you would like, you can read it here: Oil & Energy Magazine Online. If you’d like more info on our remote tank monitoring and other inventory controls, you can click HERE , or shoot us a comment or email.

Are any of you on remote monitoring currently? How has it helped (or not helped) your operations? 

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Topics: Marinas, Customer Service, remote tank monitoring

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