ESG & Industry Updates

Social Media for Business, Should You Embrace it Even If You Hate It?

Posted by Ed Burke on Oct 21, 2014 11:05:00 AM

Spoiler Alert: The answer is YES!

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Topics: Customer Service, social media, social media for business, marketing, value added services

Solving for the Customer with Remote Wireless Fuel Tank Monitoring

Posted by Ed Burke on Aug 29, 2013 12:25:00 PM

In a world of ever appearing new technology the promises the world for your business, how do you decide what options justify the intense time and money investments? For us it comes down to a single two-part question, “Does this streamline our operations for our business and make our employees jobs better and more efficient?” And more importantly: “How does this enhance our customers’ experience?”

One of the technologies we’ve adapted over the past few years that delivers on both these criteria is wireless remote tank monitoring. If you’re unfamiliar, these are essentially small wireless transmitters that are installed on a fuel tank and push notifications on fuel levels periodically. The notifications go to a secure, cloud based platform.

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Topics: Marinas, Customer Service, remote tank monitoring

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