Safety Information and Updates

Gas stations are busy places. Cars and trucks fuel regularly, and most drivers fill their vehicles without giving it a second thought. How often have we all stood at the gas station and watched as another motorist filled their tank while talking on a cell phone, or was scrolling through social media, or doing some other mundane tasks while waiting for their tank to be full? When the nozzle clicked, and the process was complete, the driver would simply go on their way. For most, refueling is almost as routine as walking or chewing gum.

Boats need fuel too but their refueling process can be very involved. There are several regulations surrounding marine fueling, and many things to take into consideration. Spilling fuel on the ground is a big deal, and cleaning up a spill is a very complex process. Spilling fuel in the water and cleaning up after a marine fueling spill takes that to an entirely different level. For that reason, there are many additional considerations, regulations, and precautions.

If a vessel has a total capacity, from a combination of all bulk products, of 250 barrels or more, the refueling process is considered a Coast Guard regulated delivery. One barrel of oil is 42 gallons, so if the vessel has a total capacity for all bulk tanks, greater than 10,500 gallons, there are a lot of hoops to jump through, for both the vessel and the delivery vehicle.

Both the vessel and the delivery vehicle or “mobile facility” (as the Coast Guard calls it) are required to have a designated “Person in Charge” or “PIC”. PICs are required to receive annual training and must have specific experience making fuel deliveries.

Before a fueling operation is allowed to commence, the Coast Guard’s Captain of the Port (COTP) must be given advanced written notice in the form of an “Advanced Notice of Transfer”. This is required to be sent at least 4 hours before the delivery begins and must outline the time and place of the delivery, and prior history of any spills that may have taken place in the past.

PICs have specific duties and responsibilities during the transfer of fuel. They must communicate with one another prior to the transfer to ensure they’re on the same page and are each required to complete a thorough checklist to ensure the vessel and the mobile facility are in safe working order, and adequately prepared for the transfer to begin. Once both PICs have signed off, only then can the delivery process begin.

While vessels with an overall capacity of less than 10,500 gallons are not regulated by the US Coast Guard, they still require a great deal of vigilance and preparation.   Permits are required to fuel commercially, and there are several regulations and training requirements. In all cases, regardless of whether a fuel transfer is Coast Guard regulated or not, there cannot be any hose connections over the water. If multiple hoses are required, the connections must be either on land, or on the vessel. It’s imperative that any hot work, sparks, flames, or other heat sources be removed from the area or stopped during the transfer. This sounds like common sense, and like something that would be easy to accomplish, but for working vessels, often the only time they must make repairs is when they are at the dock refueling, so vessel staff often try to multi-task or “kill two birds with one stone”. Delivery drivers must always remain vigilant to ensure the safety of all involved.  

Optimizing Operations is a big part of how we maintain a culture of Safety at Dennis K Burke. That entails all sorts of things, from the obvious items like making sure trucks and drivers have proper permitting, licensing and hazmat, all the way out through the far less obvious things like upgrading tablets and servers in the office so drivers can work more effectively. Our Operations team includes Safety, Dispatch, Lube Ops, and Fuel Ops teams working together with drivers, Customer Service, finance and IT to always focus on the upgrades and process changes we think will have the maximum benefit for our customers, employees, and of course, enhance our drivers' ability to make safe deliveries. Upgrades we've made in the past few years that have made a major impact include:

• GPS Monitoring on Trucks. This enables real time route tracking and allows dispatch to adjust upcoming loads as needed without interrupting drivers
• Custom Dispatch program. This allows visibility into details of customer sites, and feeds delivery information and scheduling to driver tablets
• Barcode scanner systems for fueling. These slow detailed gallon reporting info on all tanks filled in addition to touch fueling. 
• Barcode systems for lubricant products 
• Electronic dispatching to driver tablets - eliminates phone calls and status updates, and allows easy tracking of products on the customer side

These are just a few examples that we think highlight some of the process improvements we've made to establish a working environment for our drivers that is as safe and efficient as possible. We believe that it is important to focus on making the day-to-day job of fuel transport drivers as painless as possible, and a substantial part of making that happen relies on the operations team, as well as the technology updates we implement. 

We went into more detail about the process updates we made and how we see them making an impact for this months issue of Oil & Energy Magazine. You can read that in full here: Optimizing Operations: Best Practices for terminal and fuel transport operators 

Since 2010, diesel vehicles equipped with “SCR” technology have been running cleaner, and friendlier to the environment thanks to Diesel Exhaust Fluid (DEF). DEF is a solution made up of approximately 67.5% purified water and 32.5% automotive grade urea. It is not flammable, non-toxic, and is not harmful to the environment. This key component of a diesel vehicle’s selective catalytic reduction (SCR) system is sprayed into the exhaust stream causing it to react with nitrogen oxides (NOx) resulting in the release of harmless nitrogen and water.

Though not dangerous to the environment, or to people handling DEF, there are several precautions users should be aware of in order to avoid damage to the vehicle’s SCR system:

• DEF has an extremely sensitive spec, and caution must be taken to ensure product integrity and performance.
• DEF must only be stored or dispensed from closed systems to avoid any possibility of contamination.
• DEF should only be stored or transported in dedicated DEF containers.
• Foreign matter of any kind (sold or liquid) should never be added to containers.
• When topping off, never use equipment like funnels, jugs, or diesel equipment to fill the vehicle, as any of these could result in contamination and degradation of the product.

In addition to the precautions listed above, users of DEF should be aware that while not “required” to wear protective clothing, many users may prefer to wear gloves to protect sensitive skin. Additionally, DEF is corrosive to copper and brass, so should only be used with materials listed in the ISO 22241 standard.

Because DEF is made predominantly of water, it can freeze. In fact, it will start freezing at around 12º F. Freezing will not affect the quality of DEF, and after thawing, it will perform as required. Should the DEF freeze in a truck when the truck is shut down, simply start the truck as normal, and the SCR heating system will quickly thaw the DEF, returning it to liquid form, and the vehicle will run as intended. If you have any questions about DEF, please reach out to our Sales Team 1-800-289-2875!

The information contained above was obtained from the Dennis K. Burke, Inc and Yara websites.

At Dennis K. Burke, Inc. we consider Safety one of our top priorities. We aim to deliver products to our customers in as safe a manner as possible, while making sure our drivers make it home safely to their families at the end of each workday.

Winter weather brings a unique set of challenges to our industry, from making deliveries in inclement weather, winter driving, and safely accessing customer locations. Below are a few reminders from our Safety Department on how to ensure customers can ensure they’ll receive the products they need as reliably as possible.

If you’re a generator customer, please be sure the generator has a working gauge or whistle. Delivery drivers are not permitted to fill a tank without ensuring they know how much product will fit safely. Oftentimes our drivers arrive to fill generators and discover either the gauge is broken (i.e. not responding when fuel is delivered), or the tank is equipped with a whistle that does not sound. If the driver is unable to determine how much fuel is in the generator, the delivery will have to be stopped until the matter is resolved. This is to protect the customer’s property and avoid having a fuel spill.

We kindly ask all customers to provide safe access for our drivers, so they can gain access to the fills. This includes removing and or treating any snow and ice that may have accumulated, as well as other items that might be stored near the tanks we’re filling. Sometimes snow falls during the delivery, so there might be a fresh covering, making it difficult for a driver who might be unfamiliar with a location to locate a below ground fill. If possible, please mark fills with traffic cones or other objects to make them easy to spot!

Finally, a tip from DKB Safety - Remember to clear all snow and ice from your vehicle when traveling on the roadway. Motorists are responsible for anything that comes from their vehicle, including loose snow or ice. Clear the entire windshield so the driver has a clear field of vision while seated in the driver’s seat, and make sure you have plenty of washer fluid.   During winter travel it’s a good idea to bring an emergency bag just in case you get stranded. A change of clothes, bottle of water, and a snack, and even medication, in case of emergency could be the difference between a tragic outcome and a positive ending to a roadside emergency.

On behalf of DKB Safety we want to wish all our customers a Safe, Happy, and Healthy Holiday Season.

Fuel tanks play a pivotal role in various industries, providing the necessary storage for liquid energy sources. To guarantee their longevity and ensure the safety of both the storage facility and the environment, proper maintenance is paramount. Here are some crucial tips for the routine upkeep of fuel tanks:

1. Regular Inspection Routine: Initiate a consistent and comprehensive inspection routine for your fuel tanks. Regular visual checks can help identify potential issues such as rust, corrosion, or leaks. Pay close attention to seams, joints, and any external signs of wear and tear. Catching problems early on can prevent costly repairs and mitigate the risk of fuel spills.
2. Tank Cleaning: Over time, sediment, water, and other contaminants can accumulate at the bottom of fuel tanks, compromising fuel quality and leading to corrosion. Regular cleaning is essential to remove these impurities. Consider scheduling professional tank cleaning services to ensure a thorough and efficient process.
3. Fuel Quality Monitoring: Invest in a fuel quality monitoring system to assess the condition of the stored fuel. Regularly test for water content, microbial growth, and particulate matter. Addressing fuel quality issues promptly not only ensures optimal engine performance but also protects the tank from corrosion caused by contaminants.
4. Protective Coatings: Implement a proactive approach to corrosion prevention by applying suitable protective coatings to the tank's exterior. This is particularly important in regions where exposure to harsh weather conditions or corrosive substances is prevalent. A well-maintained coating acts as a barrier, extending the lifespan of the tank.
5. Leak Detection Systems: Install advanced leak detection systems to identify and address potential leaks before they escalate. These systems can provide real-time alerts, allowing for swift intervention and preventing environmental damage or safety hazards.
6. Ventilation & Pressure Control: Ensure proper ventilation to prevent the buildup of pressure inside the tank. Excessive pressure can lead to structural damage or leaks. Implement pressure relief valves and regularly inspect them to ensure they are functioning correctly.
7. Documentation & Compliance: Maintain detailed records of all maintenance activities and inspections. This documentation is not only crucial for tracking the tank's condition but also for compliance with industry regulations. Regularly review and update maintenance procedures to align with the latest safety standards.
8. Professional Maintenance Services: Engage qualified professionals for periodic maintenance and inspections. These experts possess the knowledge and skills to identify issues that might go unnoticed during routine checks. Their expertise ensures that your fuel tank remains in optimal condition.

By prioritizing proper maintenance, you not only extend the life of your fuel tank but also contribute to a safer and more sustainable operation. Regular attention to these key maintenance aspects safeguards the integrity of the tank and promotes the responsible storage and use of vital energy resources.

Our Dennis K. Burke Inc. dispatch team operates seamlessly through the integration of our advanced tank monitoring program, ensuring precise communication with our dedicated truck drivers. This technology enables real-time tracking of tank levels, guaranteeing that our drivers are equipped with the correct quantities of fuel and lubricants required. Once on a customer's site, our drivers must employ a secondary method to confirm that the correct product will fit the specific requirements. This includes utilizing tools like gauges and listening for characteristic whistles, ensuring an extra layer of accuracy and reliability. This dual-approach strategy not only exemplifies our commitment to precision but also underscores our dedication to meeting and exceeding customer expectations at every step of the process. Tank monitoring is a cornerstone of responsible and efficient operations across various industries. By providing real-time data and enabling early defect detection, it ensures both safety and sustainability.

1. Preventing Overfills and Spills
   One of the primary benefits of tank monitoring is its ability to prevent overfills. Overfilled tanks can lead to spills, which not only result in environmental harm but can also pose serious safety risks. Tank monitoring systems use sensors and technology to provide real-time data, allowing for precise control of filling levels and preventing accidents.

2. Minimizing Environmental Impact
   Environmental responsibility is a paramount concern across industries. Tank monitoring ensures that storage facilities operate within their designated capacities, reducing the likelihood of leaks, spills, and contamination of soil or water bodies.

3. Enhancing Operational Efficiency
   Efficient resource management is key to any successful operation. With tank monitoring, businesses can optimize their inventory levels, minimizing unnecessary refills and associated costs. Additionally, it enables timely scheduling of maintenance, ensuring that tanks are in good condition and preventing unexpected downtime.

4. Early Detection of Leaks and Defects
   Regular monitoring allows for the early detection of leaks or defects in tanks. Whether caused by corrosion or faulty equipment, identifying problems promptly can prevent costly repairs, safeguarding both the environment and personnel.

5. Improved Inventory Management
   Efficient inventory management is crucial for businesses dependent on stored materials. Tank monitoring systems provide accurate, real-time data on inventory levels, enabling timely reordering and avoiding shortages or excess stock. This, in turn, leads to streamlined logistics and cost savings.

6. Compliance with Regulatory Standards
   Many industries are subject to strict regulatory standards governing the storage and handling of materials. Tank monitoring helps ensure compliance with these regulations, providing documentation of tank levels, leak detection, and maintenance schedules.

8. Enhancing Worker Safety
   Tank monitoring minimizes the need for manual inspections, which can be hazardous for workers. By utilizing automated monitoring systems, employees are exposed to fewer risks associated with climbing tanks or working in potentially hazardous environments.
9. Real-time Data and Remote Monitoring
   Modern tank monitoring systems provide real-time data accessible from virtually anywhere. This remote monitoring capability allows for prompt decision-making and intervention, even when staff are not on-site.

Embracing tank monitoring not only safeguards the environment and personnel but also contributes to a more cost-effective and sustainable operation. It's a proactive investment in the safety, efficiency, and reputation of any business reliant on tank storage systems!

National Truck Driver Appreciation Week (NTDAW) takes place each year in September and is organized by the American Trucking Associations. This annual tradition began in 1988 and continues each year, recognizing truck drivers as an essential part of the supply chain for their role in ensuring goods and supplies make their way to people all across the country. This year, NTDAW was celebrated September 10^th - 16^th.

According to the American Trucking Associations, in the United States alone, there are nearly 3.6 million truck drivers who safely and efficiently deliver goods nationwide. These truck drivers ensure shelves are stocked in the stores where we shop, hospitals have the needed medical supplies, and businesses have the equipment and supplies necessary to keep things running smoothly.

It’s difficult, if not impossible, to identify a location in the United States not impacted by truck drivers. Nearly 80% of U.S. communities rely exclusively on trucks to meet their freight transportation needs. From food, clothing, and medicine to household products, construction materials and heavy-duty equipment, nearly everything and anything one can think of spent some portion of its existence on a truck, and we have truck drivers to thank for getting these items to their ultimate destinations.

According to US Cargo Control, “Truck drivers are the backbone of our society.” They play a critical role in, “keeping the gears of our nation’s economy turning smoothly.” Without truck drivers, “our economy would come to a grinding halt.”

There are plenty of ways to express gratitude to truck drivers for all they do, and this appreciation need not be limited to just NTDAW. A simple “thank you”, goes a long way. Recognizing a truck driver for their hard work at a truck stop, or when they are making a delivery to a store, gas station, or business not only shows the drivers they are appreciated, but also demonstrates recognition of the importance of their profession.  

At Dennis K. Burke, Inc. we’ll be hosting “Driver Appreciation” meetings next month. At these meetings, drivers will be recognized for their hard work and longevity with the company. We’ll provide a catered breakfast and give out some highly coveted DKB swag. I’m happy to report that 29 of DKB’s more than 90 drivers have been with us for over 10 years! We have another 5 drivers with over 20 years of seniority, and TWO who have been here over 30 years! Congratulations to our senior driver who celebrated his 38^th year with the company in August!

On behalf of the Dennis K. Burke, Safety Department, we thank all drivers for their hard work and dedication to ensuring all needed products are delivered safely and efficiently.

Stay safe!

(The video below we put together for the driver appreciation meetings this coming month - enjoy!)

Come January 1, 2024, employers across the United States will need to adapt to significant changes as the U.S. Occupational Safety and Health Administration (OSHA) rolls out its revised recordkeeping rule. This updated rule aims to bolster workplace safety by refining injury and illness reporting requirements, ultimately fostering a safer and healthier working environment.

One of the central changes involves the classification of work-related injuries and illnesses. OSHA's revised rule aligns these classifications more closely with industry best practices, promoting consistency and accuracy in reporting. This refined classification system is expected to provide employers with a clearer understanding of incident severity and associated risks.

Another key facet of the revised rule is the electronic submission of injury and illness data. Employers with 250 or more employees in covered industries will be required to submit this data to OSHA electronically. By mandating electronic reporting, OSHA aims to improve its ability to analyze and interpret workplace injury trends on a broader scale. This data-driven approach will allow OSHA to allocate resources more effectively, targeting high-risk areas and implementing preventive measures.

Furthermore, OSHA's revised rule places a significant emphasis on anti-retaliation protections for employees. Employers must ensure that their policies do not discourage workers from reporting injuries or illnesses. The rule underscores the importance of fostering a culture where employees feel comfortable reporting incidents without fearing retaliation.

In preparation for the rule's implementation, employers should take several proactive steps. First and foremost, familiarizing themselves with the revised rule's nuances is critical. Employers must understand the updated classification criteria, electronic submission requirements, and anti-retaliation provisions.

Additionally, employers should assess their current injury and illness reporting systems to ensure they align with the revised requirements. This might involve modifying reporting forms, training employees on the new classifications, and implementing mechanisms to ensure compliance with anti-retaliation protections.

Ultimately, OSHA's revised recordkeeping rule reflects the agency's commitment to continually improving workplace safety. By adopting these changes and maintaining accurate injury and illness records, employers can identify potential hazards more effectively, implement preventive measures, and cultivate safer workplaces for their employees.

In light of these newly introduced revisions, Dennis K Burke remains steadfast in its dedication to elevating our internal safety protocols and actively fostering a culture of well-being across our organizational landscape.      

On May 2, 2023 the Department of Transportation (DOT) published a final rule in the Federal Register authorizing oral fluid testing as a method of conducting DOT controlled drug tests.  This amended rule became effective on June 1st.  

While the rule is now in effect, carriers shouldn’t rush out and start utilizing oral fluid testing as part of their DOT controlled drug testing process just yet.  For an employer to implement oral fluid testing, the U.S. Department of Health and Human Services (HHS) must first certify at least two laboratories to conduct the testing.  Unfortunately, this has not been done yet.  

According to a June 1st article by Jason Cannon, chief editor of the Commercial Carrier Journal, the National Drug Screening President, Joe Reilly recently said, “no labs have even applied for HHS approval yet.  I met with all of them last week and all said late 2023 or early 2024 before they expect to be approved and operational with oral fluid testing,”

Once labs do get approved, and the process of using oral fluid for DOT tests can start, there will be several key advantages.  Perhaps the biggest of which is that it is significantly more difficult, if not impossible to “cheat”.  Many experienced drug users are routinely ready or prepared to be selected for a DOT test with either synthetic or borrowed urine that they substitute for their own in order to “pass” the test.  Because the oral fluid test occurs directly in the presence of the tester, who physically swabs the cheek of the person being tested, cheating is virtually impossible, unlike with urine tests which are most often done behind closed doors to protect people’s privacy.  

This brings up another huge advantage.  Oral fluid testing can be done virtually anywhere with no need for an actual restroom.  Satellite locations that might not have a restroom can still be used for oral fluid testing, as long as there is some location for the person being tested to meet the person conducting the test.    Additionally, oral fluid testing virtually eliminates the issue of a “shy-bladder” for those who might not be able to produce enough of a urine sample to be tested.  

There are a few things to consider before implementing oral fluid testing.  While the rule was passed allowing the practice, it doesn’t necessarily mean it has to replace previous methods of testing.  While there are some distinct advantages, blood and urine testing are still accurate and reliable testing methods, and the regulations do not mandate one method over the other, and carriers are not required to pick one method or the other.  Carriers have the choice of which method of testing to use each time a test is needed.  This being said, if a carrier does choose to move forward with oral fluid testing, it’s advisable to update your controlled drug and alcohol testing policy to be consistent with current regulations and practices involving this type of testing.  

Spill buckets are liquid-tight containers that surround both underground and above ground fill pipes. They have an important function which is to contain any small leaks, drips, and spills from the delivery hose that may occur during the fuel delivery process. Small drips that occur from a driver disconnecting a hose are common. A leaky hose connection that can produce a more significant release is less common, but the spill bucket is the last line of defense to help contain these types of releases. This is why it is important for customers and delivery drivers to work as a team to ensure spill buckets remain clean, dry, and empty.

Water and/or fuel sitting in spill buckets will damage the buckets over time, causing them to rust or rot out. If the cover to the spill bucket is damaged and not doing its job to prevent water from entering the containment area, it is important to have it replaced. On occasion, the rubber gaskets inside the spill bucket covers become worn and need to be replaced as well.

In colder months, this water can freeze preventing delivery drivers from being able to properly connect to the fill pipes. In the warmer months, the water can enter the tank via the fill pipe which can compromise the integrity of the product stored in the tank. For this reason, it is especially important to always inspect spill buckets after significant rainstorms.

Spill buckets have relatively short lives which are often less than 10 years. If you must replace a spill bucket it might be a good idea to consider installing a double-walled version as the inner bucket can be replaced without breaking any concrete. You can also easily tell if the spill bucket is leaking by checking the space between the two walls of the spill bucket. This type of spill bucket will cost a little more but will save you a lot of money down the road.

At Dennis K. Burke, Inc., we aim to provide our customers with the products they need, in as safe and efficient a manner as possible. This article will review a few things our customers can do to ensure they continue receiving the products they need to keep their own businesses operating smoothly.

Successfully delivering product into customers’ tanks without spilling is obviously a top priority! Our delivery drivers need to be 100% sure all the product they’re bringing can fit into the intended tank every time. We follow the industry standard of not filling tanks beyond 90% of their capacity, so ensuring tank gauges and monitors are working properly is essential. Additionally, emergency shutoffs, alarms and valves need to be working properly too. If tanks are equipped with a clock gauge, or another device that provides the level of product inside the tank, providing a tank chart specific to that tank is extremely helpful. If possible, leaving a laminated copy of a chart, specific to your tank, somewhere near the fill, would be greatly appreciated by our drivers as well as the Safety Department.  

Ensuring tanks are properly labeled for the product they contain is also very important. Many above ground storage tanks look very similar to one another, and because underground storage tanks are buried, only their fills are visible. For these reasons, having tanks and fills clearly and properly labeled helps to make sure the correct product is delivered to the intended tank. Over time, labels, decals and paint colors identifying the product inside the tanks can become faded or worn. This time of year, after the snow and ice has melted, and mother nature’s springtime colors we’ve all been yearning for over the cold New England winter start to pop again, is a great time to revitalize tank labels and make sure they are clearly marked, identifying the product contained inside.

Finally, just like in winter, when we ask that snow and ice be shoveled or cleared to provide safe access, the same is true in the warmer months.   Our drivers make numerous deliveries each and every day. Providing them with safe access to the tanks is an essential part of keeping them healthy, injury free, and able to make deliveries safely without making critical mistakes. Ensuring our drivers return home safe at the end of each workday is very important to us, and we appreciate any effort and support our customers can provide to help make sure that happens.

Stay safe!

Do you ever look in your rear view mirror when you’re on the highway, and see the driver of the car behind you, as if they were sitting in your back seat? Have you ever just randomly scanned other vehicles as they pass, and considered how close they are to the vehicle in front? More often than not, they are WAY too close!

 According to the National Highway Traffic Safety Administration (NHTSA), rear-end collisions make up roughly one-third of all multi-vehicle accidents every year, and yet the majority of all drivers follow much more closely than they should. National Safety Council recommends a minimum of three second following distance, and the Smith System of Driving recommends a four second following distance.   

This means, the time it takes the following vehicle to reach a fixed point the leading vehicle passed should take at least three, if not four seconds or more. A very simple way to determine if you are following at a safe distance is to pick a fixed object (bridge, shadow in the road, a sign, or a guardrail). When the vehicle in front of you passes that object, count out “one-thousand one, one-thousand-two, one-thousand three...) until the front of your vehicle reaches the same spot. No cheating. Counting too fast is not allowed! If you don’t reach at least “one-thousand three”, you are following too close, and you should increase your following distance.

Keep in mind, these recommendations are for passenger vehicles operating in ideal road and weather conditions. If you are driving a commercial vehicle, you should add a second, and if the weather is poor, or visibility is bad, add another second.   Additionally, other distractions like texting, reaching for food or drink, or looking at a GPS or other device can also lead to a rear-end collision. Even if you are following at a safe distance, it’s important you not drive distracted.

Following distance is continuously a leading cause of crashes, but with a little effort and understanding, those crashes could all be prevented.

Drive safe, leave enough space, and, don’t forget to buckle up!

Forecasts are predicting sub zero temperatures for the New England area this weekend, starting Friday night and running through Saturday. Temperatures are expected to rebound to more seasonable levels (30 degrees or so) by Sunday, but Friday/Saturday we are projected to run around -7 in the Boston area. Based on the timing of the cold, the major concerns on operability should mainly impact Saturday work, and obviously there is the potential for wider impacts in the event of power outages.

As a general reminder, the below is a helpful checklist we run through ahead of inclement weather that we find helps ensure everything goes as smoothly as possible:

General Winter Operability Checklist:

Ensure that your fleet/equipment is running an appropriate winter blended or additized product, dependent on general weather trends and your geographic location.

Ahead of both cold snaps, predicted snow, or other inclement weather, ensure generators are topped off and operational.

It’s a good idea to top off equipment/vehicle tanks, plug in as needed, and ensure lines are drained of water ahead of the freeze.

Make sure your staff has necessary equipment and weather appropriate gear so they are able to perform their jobs safely. (Don’t forget to factor wind chill in your assessment of gear – while wind chill won’t impact fuel operability, it certainly makes a difference in terms of driver/operator safety and comfort!)

In the event of predicted snowfall, ensure that fill ports are clear, marked per API specifications, and accessible. Below is a chart of the API specifications for reference:

As always, if you need assistance, don't hesitate to reach out to your representative or the office. 

Stay Safe and Warm out there!

On January 6, 2020, the Federal Motor Carrier Safety Administration (FMCSA) instituted a “clearinghouse”, or online database where information about commercial driver’s license (CDL) holder’s drug and alcohol violations are maintained. (For a refresher on the Cleaninghouse, go here: FMCSA Clearinghouse )

Despite having a secure online repository providing real-time information about CDL holder’s drug and alcohol violations, potential new employers have still been required to perform inquiries to all DOT regulated former employers where the prospective employee performed a safety sensitive function within the previous three years. Soon this will no longer be the case.

Effective January 6, 2023, the Clearinghouse will turn three years old. This means that for the first time ever, there will finally be three years of information contained in the Clearinghouse, so prospective employers will no longer be required to perform the drug and alcohol portion of the previous employer inquiry. Great news, right? Not so much. Unfortunately, while the Clearinghouse will satisfy the drug and alcohol portion of employment verifications required by 49 CFR §391.23(e), prospective employers will still be required to satisfy the requirements of 49 CFR §391.23(d) pertaining to accident information.

So what does this mean? As an employer of a new CDL driver, you will still be required to perform the previous employer inquiry to any employer the driver worked for as a CDL driver in the past three years. You won’t HAVE to inquire about their drug and alcohol history, but you will have to ask about any DOT recordable crashes they were involved in. Similarly, as a previous employer of a driver who may have left to seek employment elsewhere, you will no longer be required to provide information about the former employee’s drug and alcohol history, but you will still be required to provide answers about their recordable accident history.

While nothing prevents former or prospective employers from continuing to ask for, or continuing to provide drug and alcohol information, the only real change is that this information will no longer be required. Inquiries will still need to be made, and responses will still need to be given. The only change is to exactly what is required to be asked for, and what is required to be provided.  

IFor more information on the clearinghouse and specific requirements, check their site here: https://clearinghouse.fmcsa.dot.gov/

The FMCSA has just closed the commenting for changes they are considering in Hours of Service rules, particularly concerning breaks. The commentary period was meant to solicit opinions from drivers and transportation industry folks to see what those that the rules would affect in real life thought about the proposed changes. 

Below is a quick breakdown of some current HOS rules and how they could change under this proposal:

• Currently drivers are limited to 11 hours of driving within a 14 hour on-duty window, and then are required to take 10 consecutive hours off-duty before driving again. Additionally, they cannot drive after working more than 8 hours without an off-duty rest break of at least 30-minutes.
• Proposed changes would count 30 minutes of "non driving" time as a break, so for instance, if there was an accident, or roadwork, or traffic was horrendous and you pulled off the road, you could be on duty but not actively driving and have that be a break, versus having to go completely off duty. Another example would be 30 minutes spent loading or delivering product being counted as on-duty break time, so taking an additional 30 minute break would no longer be required.
• An additional off-duty break of at least 30 minutes (but less than 3 hours) would pause the 14 hour window (so say you stopped an hour, you would essentially "gain" an hour on the other side because of the pause, so instead of having to clock out at 3pm it would bump to 4pm, etc) but this would only be in effect if you had a 10 hour reset (consecutive) following.
• Short-haul truckers would also be allowed up to 14 hours on duty (from the current 12) and the mileage radius would expand to 150 miles (from 100). 

All of the above are meant to address some rigidity in the HOS rules as they are currently, where often road conditions, accidents, construction, or simply the timing of traffic adds up to essentially non-productive time for drivers and potentially causes people to push through versus taking breaks as needed. 

Having some flexibility in taking the 30 minute break, for example, could mean that instead of sitting in gridlock at 7am behind a major accident, you could pause 60 minutes then jump back on the road at 8am, when it cleared, without losing the hour on the other end - and without sitting at a standstill in traffic. (The fuel savings, and decreased aggravation of that option alone makes it seem appealing).

The idea with flexibility is to improve the efficiency and the experience for drivers, and allow them to make safety conscious decisions about when and how long they need to be taking breaks, without being too boxed in by HOS hard lines to get their work done. The goal being balance, where there is still rest and ample breaks, but the on-hours remain flexible enough to allow people to actually TAKE the breaks without worrying about scrambling to catch the time or distance up to hit deadlines.  

The FMCSA Clearinghouse deadline is January 6th, 2020, which believe it or not, is only a few weeks away. While CDL drivers do not technically need to register immediately, they will need to do so for mandatory employer pre-employment inquiries so it's better to just get it out of the way now.

The clearinghouse will be a comprehensive database with information on CDL holders' drug or alcohol violations, as well as information on whether that driver has completed required rehabilitation in order to return to work legally. The requirements are applied to ALL CDL drivers, from school bus drivers to interstate truckers. Violations will include any positive drug or alcohol test, DUI conviction, refusal to submit to testing, or acknowledgement of a substance abuse issue. 

Employers, medical review officers and third party administrators will be legally required to report drug or alcohol violations to the database. Employers will also be required to query the database to confirm new hires are eligible to work (no violations, or have completed required rehabilitation) and will also need to annually query to make sure current employees remain eligible to be a commercial driver. State licensing agencies (like the MA RMV) will also be required to query the system when reissuing CDL licenses. 

The goal of the database implementation is to ensure that CDL holders who have drug or alcohol violations are removed from the road until they have fulfilled steps to show they are a safe operator again.

This past summer the State of Massachusetts had an extremely tragic example of what can happen when CDL license holders are not properly vetted by licensing agencies and/or employers in regard to their drug or alcohol violations when a multiple violator killed 7 motorcyclists in New Hampshire while under the influence. Comprehensive, multi-agency efforts like the FMCSA Clearinghouse are put in place to make sure the proper checks are in place to get unsafe drivers off the road, and try to reduce the likelihood another incident like the one in New Hampshire happens again.     

The DOT has a great powerpoint presentation that runs through some of the major points regarding the Clearinghouse that you can access here: Final Rule: Commercial Driver's License Drug & Alcohol Clearinghouse

You can also access the full rule text here: Commercial Driver's Drug and Alcohol Clearinghouse

Friendly reminder that December 16th 2019 is the Federal Motor Carrier Safety Association (FMCSA) hard deadline for the Electronic Logging Device Mandate. There have been some "soft" deadlines and delays on this mandate over the last several years but there is no indication we will see another delay, so if your fleet is not fully converted to ELD, definitely get moving on that ASAP.  

We have personally been running E Logs for almost a decade, it made sense for our fleet and our footprint and we like the accuracy and uniformity of the data we get from our system. I will say there is definitely a learning curve involved in making a change over of any kind though, especially one involving software.  But this particular change actually does really make life easier in the big picture when it comes to making sure you are in HOS compliance, and in terms of pulling information for any kind of audit or certification, etc. 

Anyway - if you haven't moved your fleet to ELDs, the time is now. Don't wait til you are fined to get compliant. Good luck! 

This summer we had another successful round of our annual "Safety Jeopardy" game at Driver Safety meetings. We've discussed before how we try to cover as much relevant safety info and training as possible to all our drivers at our monthly meetings. Safety Jeopardy has the same goal, but even the Safety Department will admit it's more fun to review safety stats and info via Jeopardy. 

It's easy to lose sight of the truly monumental amount of information that drivers need to know and remember on multiple topics in order to do their jobs safely, and Jeopardy is a fun way to refresh everyone's memory with a little friendly competition. 

Looks like the team enjoyed it, based on those smiles (even Ed Burke and some Sales Reps got in on the action!)

Let's talk about something that seems easy but can easily trip up your operations if you miss something. Weight Limits.

Weight limits for trucks are governed by the Federal Highway Administration (FHA) to ensure safe weight limits for Interstate travel. In addition to this, individual States set limits for their roadways.

Compliance on these rules is pretty simple, IF you are running within a state or across a smaller group of states with similar limits. However, in regions like New England, its a lot less likely you're within one state (versus say, running trucks in Texas) and so it becomes very important to make sure you know what the rules are where, and which of your units need what permits to be in compliance. 

This is something that comes up for us a lot, as we are running trucks across several state lines, and it comes up a lot for our customers as well, partly because the states in the region are smaller, and they can have vastly different rules on weights and permitting.  So we thought it would be good to share a chart of the limits we see in the region for you to check against. There are also links to broader resources below if you are out of a different part of the country (or if youre just curious about how complicated it all gets nationwide :) )

This is the chart we use in our Safety Department. So basically if you are adding a unit in MA that will be running MA, NH, ME your process for permitting and the limits will be different than a unit running NY to CT. 

(Feel free to snag this chart for your own use, and don't hesitate to reach out if you have questions on it.)   

If you need more states or more info, this is a great reference chart by State by CargoAgents. net: Road Weight & Size Limitations .. most states rules reference the Federal Bridge formula to some extent, a breakdown of that and the accompanying detail from the DOT & Congress  is available here: Federal Bridge Weight (<-- this is a very very detailed breakdown, more than you would ever want to know, but a lot of it is helpful) 

This weekends forecast calls for snow and ice storms, particularly Saturday into Sunday for the entirety of New England. 

Because it is still early, there are HUGE variances in the amounts of snow and ice predicted, which is frustrating, but there is little doubt we will be getting hit head on by this winter's first major snow event. There is also pretty much consensus that the coast is likely to see flooding and severe icing, which is definitely something to be aware of if you are on the coast or have travel plans or work obligations in the metro Boston or Providence areas.  

We will try and keep you updated on expected impacts & developments on our social channels as the models become more predictive. 

If you're expecting a delivery, please make sure you are using fill ports that are properly coded, and make sure the pathway to the fill is cleared of snow and ice so your driver can make the delivery as quickly and safely as possible. (If you're at home, the same goes for making sure your fill pipe is accessible and there is a clear path to access).

The easier it is for your driver to deliver, the quicker he can get home and off the roads himself. 

If you run backup generators, we highly recommend ensuring they are operational and fueled up prior to the incoming storm. Several of the projected forecasts are prediction damaging ice accumulation and high winds, so it is entirely possible large numbers of New Englander's could lose power.

You definitely don't want to miss the Pats game, so make sure you and your generator are ready to go. 

In terms of general winter preparedness, ready.gov has a great overall guide, you can access it here: 

Ready.Gov - Snowstorms & Extreme Cold

Below is a refresher on the API fill port coding. 

Stay warm & safe out there & GO PATRIOTS!

For several years, we have been offering free training for Firefighters on fuel trucks. This has been a great way for them to see and get familiar with current setups and the technology involved in today's fuel trailers & straight trucks in a non-emergency situation.

Usually the training involves a Safety Director and a veteran driver, who can talk about potential hazards, the day to day work of being safe with hazmat materials, and who can answer firefighter questions about different scenarios. The firefighters always end up asking questions that make us think about how we look at some day to day safety routines as well, I always say we learn just as much, if not more, from them. 

Ed wrote an article for the December issue of Oil & Energy Magazine that goes into what we typically do for firefighter training, and why we think its so important. You can read that article here: Sharing Safety with Local Fire Departments

BOSTON, MA, Sept. 26, 2017/PR Newswire/ -  Two weeks after Hurricane Irma hit Southern Florida, ten fuel trucks from New England are on their way home after working with FEMA in both the Texas and Florida restoration efforts.

When the trucks were requested to head to Florida, Massachusetts-based fuel distributor Dennis K. Burke, Inc. already had trucks working with FEMA in Texas. Diesel fuel and gasoline were needed for generators, first responder vehicles, and other needs on the ground.

Along the way, the drivers saw convoy after convoy of utility trucks and tree-cutting crews heading there too. At the peak of Hurricane Irma, 15 million people were without power. Fuel trucks were sent to help support the utility vehicles traveling to some of the worst hit areas of Florida.

One of the Burke trucks was assigned to meet up with utility trucks from Texas, and traveled with them through the night, fueling their trucks and equipment as they worked their way down to a staging area in the Orlando area. Support was pouring in from around the country, and their vehicles needed fueling too.

About 27,000 utility workers were working their way across Florida to restore power. That’s not including the tree-trimming crews that worked alongside the utility workers.

The utility crews and tree-cutting crews stayed overnight at 20 staging areas across the state. At these staging areas, trucks and equipment were fueled while they were parked and out-of-service. Each of these sites provided fuel, food, water, showers, and a place to sleep for about 1,000 workers.

Power has been restored in most areas, except in areas where there was extensive flooding or tornado damage. Clean up continues, and for many storm-ravaged neighborhoods, the long road to rebuilding has begun. 

“We’re so proud of our drivers helping with storm recovery,” said Dan Hill, director of operation for Dennis K. Burke, Inc. “They worked hard and under difficult conditions for many days. We look forward to welcoming them home.”

This week the White House signed off on a final version of the proposed regulation to require e-logs to be used across the trucking industry in order to more efficiently track driver hours for both employers and, more importantly, to ensure DOT hours of service compliance.

The DOT has announced that the final language of the regulation and its effective dates will be published by the end of this month.

E-logs have been a contentious issue in the trucking industry for the past several years - So much so, in fact, that the proposed regulations have been pushed off and delayed several times.

There’s some consensus that e-logs are a good thing, a lot of the issue is a feeling that implementation costs etc.  affect smaller fleets and owner operators much more severely than say larger, or national fleets. That’s very true. There’s also concern about yet another mandate.

A pretty good summary on what the for and against arguments are that I read was recently published on a CCJ Point-Counterpoint Recap and you can read the whole thing here:( Point-Counterpoint: Truckers Square off in Debate)   (As an aside, CCJ is an excellent news source on all things trucking)

For our part, we have been using e-logs for quite some time and would never go back. It definitely simplifies tracking compliance for the DOT, and even more importantly it saves our drivers from the time and aggravation paper logs can be the source of.  However, we’re a pretty large fleet, so it made sense for us and our drivers, that may not be the case for everyone.

It will be interesting to see what the final ruling looks like and how long fleets will have to implement, and if there will be any exceptions for smaller operators.

What are your thoughts on the e-log mandate?

In case you missed it - the State of New Hampshire is going Hands Free. The new law, effective July 1 2015 bans the use of any hand held electronic devices including cell phones, tablets, or any other electronic device requiring user input. 

The use of handsfree and bluetooth communication devices will be allowed. 

You will still be able to use one-hand, non cell phone radios as well. 

Emergency calls to 911 or public safety agencies are exempt from the ban. 

So what happens if you break the law? Some pretty steep fines, from $100 dollars for the first offense, up to $500 for the third offense within two years - not including possible additional penalty assessments. 

Why is NH going hands free? Distracted driving is a serious issue, and the State reports that 116 fatal crashes occured in the last 4 years as a direct result of distracted driving. 

I think this is a positive safety move for the State - we adopted a company wide hands free policy in 2010 (you can read the policy here: Distracted Driving Policy ) 

If you are concerned about employee or driver compliance with hands free or no cell phone policies, there are several apps on the market to ensure compliance - you can read about the one we use here: Want Safer Drivers? There's an App for That )

Any thoughts or questions about the rule, feel free to give us a shout.

Thanks for reading! 

The Annual Road Check 72 hour inspection blitz on Commercial Vehicles is set to take place this year from June 2-4. 

The CVSA inspects an average of 17-18 Commercial Vehicles PER MINUTE during the 3 day period, so it's important to make sure you and your truck are prepared. The purpose of the annual blitz is to ensure the safety of the public traveling on highways, but it also serves to protect drivers themselves by reminding us to be vigilant checking on all possible safety issues on our vehicles and stick with best practices to ensure everyone is as safe as reasonably possible. 

The top categories for violations are: Brakes, Lights, Tires, and Cargo Securement. 

Quick steps to make sure you pass:

• Make sure youre wearing your seatbelt! It sounds silly but this is actually the most commonly cited violation on inspection, and its the easiest one to correct.
• Make sure your brakes are working properly and dont show excessive wear, corrosion, or air leakage
• Make sure coupling devices are present in proper number and are in acceptable condition - no excessive wear, missing parts, or cracks. 
• Make sure all your lights are working properly
• Make sure your tires are in proper condition - acceptable tread depth, proper inflation, no obvious visible damage
• Make sure your cargo is secured properly! This is the 4th most common reason for being put out of service, and really should be something we are all on top of every day. 

The above points are critical for the annual inspection, but they're also things you should really be checking in your pre and post trip vehicle inspections daily as well. It takes very little time to give your truck a once over and make sure everything is as it should be, and the payoff for doing so is enormous. 

We pulled the information for the above points from the CVSA's published "The Inspectors Seat" chart, which you can read in full here: The Inspector's Seat . There is also a lot of excellent information about the Road Check program, prior year results, and general safety info at the CVSA's website, which is www.cvsa.org 

If you have any questions, feel free to contact us in the comments section. Good luck everyone!!

Governor Baker has issued an Hours of Service waiver for Heating Oil and Propane deliveries in Massachusetts. This follows the Declaration of Emergency and State-Wide Travel Ban issued for Monday's blizzard.

The travel ban is lifted, but the HOS waiver is in place as of January 28th until the Governor declares it's over.

The executive order is attached for your review, if you're a carrier in MA make sure you check it out and keep a copy to make sure you remain in compliance. 

As an aside - The travel ban might be lifted but its still crazy driving out there, take it slow and be safe! 

You can access the official waiver document here: Governor Baker - HOS Waiver 2015

We all know the running joke, no one in New England seems to remember how to drive the second it starts raining or especially snowing. But in all seriousness, its important to take a step back when the temperature drops and the snow starts falling, and make sure you're taking the simple steps necessary to make sure youre handling the tougher conditions safely.

Stay Back - Leave Time to React

In ideal road conditions, the safest following distance is 3-4 seconds. In snowy or icy conditions however, you want to leave at least 8-10 seconds of following time between you and the vehicle ahead of you. No easy task on some of our more infamous Massachusetts highways, but still an important proactive and simple measure you can take to vastly decrease your odds of a collision.

Be Aware of the Day's Varying Hazards

Is there a rain or wind advisory? Fog? Is the sun glaring off all that snow and ice? 

In rainy or slushy conditions, speed management is critical for avoiding hydroplaning, and keeping a safe distance between your truck and other vehicles is of paramount importance. The same goes for speed management and distance with foggy conditions, as the lack of visibility means its more important than ever to give yourself the most possible reaction time.

Sun glare can be mitigated with sunglasses and a visor, obviously. But keep in mind also that the difficulty in visibility even with those measures in place means you should still be watching your distance from other vehicles and speed, because not everyone else on the road is taking the steps to maximize their own visibility. 

Snow Driving - the worst, right? In any type of snow, but especially thick, slushy snow managing your speed and making sure youre taking your time on accelerations and decelerations is absolutely essential. In both snow and ice your braking distance can be much greater than it is in ideal conditions, so distance from other vehicles is key. Reduced traction from snow or ice packing on a road can result in it having 20% of the traction of a wet road. Poor traction means spinning wheels, so paying close attention to your speed, acceleration and deceleration is critical.

Black Ice - one of the most dangerous driving situations out there in the winter. Drivers should pay attention to the spray thrown from other surrounding vehicles - if it suddenly stops, it may indicate black ice is forming ahead.  

Reduced visibility from snow and ice buildup is hazardous. If you cannot see in ALL directions, it is not safe for you to be driving.

Additionally, should your vehicle break down in any of these extreme conditions, immediately call into your dispatcher or supervisor. You should not attempt to walk for help unless absolutely neccessary, and if so leave a note indicating your direction and attempted destination, etc. If your engine is able to run, remain in the truck with the engine running and the window cracked to prevent carbon monoxide buildup and wait for help to arrive. 

It Pays to Pay Closer Attention to your Truck Inspections in Extreme Weather

In addition to your regular daily vehicle inspections, once the cold weather hits its important to remember to pay extra attention to certain parts, fluids, and accessories. 

• Coolant & Antifreeze - both of these fluids need to be full at all times to help prevent any cold related engine problems
• Windshields - Make sure your defrosters are working properly at all times, your wipers are properly fitted so they press the window hard enough to completely clear the vision field. Your washer fluid should always be full, and you should be using a cold weather fluid, like a -20 formula.
• Tires - you need to make sure your tires are in good condition for winter driving, good tread, properly balanced and inflated. 
• Brakes - Make sure your brakes are properly adjusted, and make sure you are regularly checking for ice on the brake linings, and keeping air tanks as moisture free as possible. In a winter where youre dealing with a lot of ice driving & braking, pay attention to wear.
• Fuel Tank - you should be keeping your fuel tank full at all times if possible, especially overnight. Definitely do a top off when the forecast is calling for bad weather the next morning. 
• Lights & Reflectors - make sure that your lights are working, and make sure that all lights and reflectors are free from ice and snow before heading out - in this weather you need all the visibility advantages you can get.
• Exhaust - make sure exhaust fittings are tight to prevent carbon monoxide leaking. Also make sure your exhaust piping is free of snow and ice.
• Wiring & Airlines - any exposed airlines and wiring on your vehicle should be free of snow and ice
• Coupling Devices - Before coupling its critical that all snow and ice is removed from the 5th wheel. In below freezing temperatures, the jaws of the coupling device may not lock if the grease is frozen. The locking should be double checked, and the 5th wheel should be lubricated.
• Handholds, steps, and deck plates - should always be cleared of ice and snow to avoid falls. Always remember the 3 points of contact rule!

Winter Driving Equipment

The following items should ALWAYS be in your vehicle for winter driving:

• Windshield scraper
• Snow Brush
• Small Shovel
• Flashlight
• Warning Devices 

Its also advisable to think about your safety too - keep bottled water, some snacks, a cell phone/CB, and something to keep you warm should the need arise.

Winter is officially here! Just a quick reminder on simple steps that help DKB drivers deliver safely and efficiently to your business during inclement weather. 

First, when snow is predicted, please utilize a Safety cone over fill ports.  This deflects snow and ice from covers and fills which allows drivers to locate the fillports in a timely manner.  Time spent searching for fills and chipping ice is time not spent delivering fuel.

Second, please make sure fills are properly color coded per API specifications.  We have attached a chart for reference below. 

 Third, please be sure that all drive isles, stairs and access ways are clear of snow and ice so Drivers can safely make deliveries to your tanks.

 Thank You all for your business and cooperation this winter season.  Remember, you are never the last stop!

There are dozens of things to keep in mind to stay on the right side of Environmental Regulations for us fuel dealers, one of which is the SPCC plan.

Spill Prevention, Control, and Countermeasure Plans (SPCC's) are a critical part of operating safely. If you store more than 12,000 gallons of petroleum products, regardless of packaging, you're required to have one but its actually a positive requirement when you think about it, and one that insures that your company and employees are always taking safety into account by knowing exactly what to do any time there is an issue. 

We retrain all our drivers on SPCC plans annually to make sure we keep everything fresh, and this also lets us get feedback from drivers on issues they see in the field, so we can proactively address them as needed. Your drivers are your eyes in the field and boots on the ground and your best source of information for both keeping everyone operating safely,and keeping them happy!

Making sure everyone is up to date and has a step-by-step detailed plan of action is a relatively simple way for us to make sure we're all focused on safety all the time. 

Ed wrote an article for Oil & Energy on SPCC plans and staying on top of regulations for the November issue, you can read the full article here at Oil & Energy Online 

We talked before about how we instituted a driving policy in 2010 that specifically prohibits drivers from using cell phones or any other devices while driving (you can read that policy here if you want: Dennis K Burke Distracted Driving Policy) in a nutshell, we have drivers call in prior to leaving their dispatched site for updates on loading instructions, next stops, etc, rather than answering dispatch or other calls while driving, loading, or delivering. 

The problem was, how could you know for sure someone wasn't using the phone? And what about the scores of sales people and others in company vehicles, how could we know for sure they were adhering to what we think is a critically important safety policy?

Good news.Turns out that "There's an app for that". 

The one we chose uses GPS to determine when the vehicle is in motion, and blocks the ability to text, email or use the phone until the vehicle is stopped. Pretty cool, right? 

You can read more about the app and why we chose to go with this method instead of hands-free devices or other options in Ed's September article for Oil & Energy here: Lock Down Phones Ensure Compliance

What do you guys think about locking down devices, or what policies or changes have you made that have helped reduce distractions for your drivers?

In talks at a recent Driver’s meeting, I got to thinking about how much the products that companies in our industry handle have changed over the years, and just how important it is to make sure that everyone in the company is up to speed with those changes and what those changes mean for them, whether they work as a driver, warehouse worker, or customer service rep.  

Whether your fleet has expanded into diesel delivery in response to regulatory changes for generators, your state is going to ultra low heat, your company has moved into biofuels/bioheat or ethanol gasoline, or your fleet is now using DEF, it's critically important that your operations and safety teams look at different product properties, risks, and differences.

It's important because not only do you need to train your drivers on placard changes and different loading procedures at both the truck and terminal levels, but you also need to train service techs and warehouse or supply personnel. Beyond that, it’s also important to train sales and customer service, which sometimes gets forgotten in the chaos of adapting to new products or regulations.

For example, we all experienced the biofuels learning curve with solvent properties dissolving gaskets quickly, and filters needing to be replaced more often. If your company is supplying BioHeat, it's important to let your service techs and customers know about increased filter change intervals. Warehouse personnel should know to keep an eye on and ensure proper hoses and gaskets are being used to avoid leaks, corrosion, and safety issues. Station customers should be aware of micron requirements for biodiesel filters. Customer Service reps and Sales teams should be informed enough on the product specs and specifics to answer customers questions on safe handling as well.  

If your company fleet has moved into using DEF, it's important to not only train drivers using the fluid in their own trucks, but if you store it in bulk at your facility, service and warehouse personnel should understand how to store it properly and what problems can arise from non-closed systems or non compliant metal pumps gaskets or fittings, etc. This is critical to ensuring you don't contaminate your fleet (or a customer fleet if you deliver). It’s also important to train sales and customer service on these same items, even though they don’t handle the product themselves, it’s a huge positive for your company to have customers know that they can call anyone at your organization and get the information they need to make sure they too are handling the product safely and properly.

Environmental risks and proper response for spills or leaks of products is important for all personnel as well – not just drivers. The entire staff needs to be aware on what is risky to their health, what's an emergency, what the protocol is for spills or leaks, etc. not only is this important for your liability but more importantly your staff safety, and the safety of your customers.

I thought it would be a good idea to run through different product handling needs and changes in more detail in future updates – what types of product changes have affected your company and the way you train staff to handle and deliver products?

Road Check is upon us again! The dates for the 72 hour inspection period for 2014 will be June 3rd through 5th. According to the Commercial Vehicle Safety Alliance (CSVA), one of the programs sponsors:

" Since its inception in 1988, roadside inspections conducted during Roadcheck have numbered over 1 million, resulting in more than 220 lives saved and 4,045 injuries avoided. It also provides an opportunity to educate the industry and general public about the importance of safe commercial vehicle operations and the roadside inspection program" (excerpt from CSVA's website, which is an excellent source for commercial vehicle operators:  http://www.cvsa.org/programs/int_roadcheck.php )

So what are they looking for and how can you make sure your truck is ready? Last year saw over 73 thousand inspections of trucks and buses (thats 17 PER MINUTE on average!) with 22% of trucks, and less than 4% of drivers placed out of service. 

The inspections all come down to ensuring that drivers are operating safely and doing so in a safe, properly maintained vehicle. Most of the prep is just a matter of paying extra attention to the simple every day safety measures we all take - making sure you have your license, medical card, hours of service paperwork/elog, and any cargo documentation you need in your truck - and it sounds silly but make sure you fasten your seatbelt! The craziest part of last years inspection numbers was that almost 900 drivers were cited for seatbelt violations!

Last year the inspections primarily focused on load securement, and this is always a critical part of the test since its a huge safety concern, so make sure your straps, chains, tailgates are in good shape and proper working order. In terms of the overall vehicle inspection, what you have the most control over as a driver is making sure you have proper documentation for what you're carrying, especially hazmat drivers. Making sure your vehicle is properly placarded, you have the right paperwork, and if youre in a city like Boston, you know what routes you can and cannot travel with hazardous cargo. This years focus is HazMat compliance, so all of us fuel folks have to keep that in mind and be extra vigilant. 

We all work hard to do our jobs as safely as possible every day, so just make sure you're a little extra vigilant next week, and it'll all be over soon!