You've got questions? We've got LIVE answers!

Posted by John Presti on Mar 12, 2012 11:56:00 AM

"Dial 3 to place an order..." Doesnt that drive you crazy?

Dennis K Burke has always, and will continue to seperate ourselves from our competition. One way we do this is with our customer service staff - Call 1-800-BUY-BURKE any time and you will ALWAYS get a friendly, live voice on the other end of the line. How many times do you call places and it takes numerous prompts, numerous number selections, just to speak to someone? Not here. Every call is picked up by the third ring by a trained staff member.

 

We are a knowlegeable and dedicated staff. Let us assist you in placing an order, answering your fuel or lubricant questions, explaining company programs, discussing market trends - any information you need is readily available.

Ensuring you have the right product for the job can be difficult in todays landscape of ever changing specs, technical requirements, technological advances, and tighter budgets. One of the most talked about items currently is DEF (Diesel Exhaust Fluid). This is a growing part of our business, and we are stiving to become a leader in this new technology that will help reduce diesel emissions - if youve got DEF questions: We've got the answers. (You can also get an explanation of DEF, why its being mandated, and what exactly all this SCR Technology is by clicking here )

 

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Topics: DEF, Diesel Exhaust Fluid, customer service